Who: |
All Users |
Why:
|
The Commercial Contract Manager or Technical Contract Manager may send broadcast messages (with or without an attached file) to highlight important and useful information to internal (Customer side) personnel. |
Before you begin
Broadcasts are general messages to a wide group of users. They are different from Messages and Notifications which may be addressed to specific users and are accessed from the Inbox (N1).
- N2 - When a broadcast arrives it is displayed on the LPG Home screen in the Notices section.
Procedure
- To go to the Home screen from any location within LPG, click the LPG logo.
The Home screen appears.
- To preview the Broadcast, either click the Broadcast title or the Expand icon
The Broadcast expands to show the content.
- To hide the Broadcast message content, click the Collapse icon
The content panel closes so only the Broadcast title is visible.
- If there is a View link, click it to see if there is an attached file or to indicate to the sender that the Broadcast has been read.
The Broadcast is displayed. The name and company of the broadcast sender are displayed at the bottom of the broadcast message. If there is an attached file, the View link is displayed
- To view the attached file, do the following:
a) If visible, click the View
The File Open window appears.
b) Select either Open with (to view the file now) or Save File (to save the file for future viewing).
NOTE: If is advisable to save the file if it is important because once the broadcast expires you will no longer be able to access the file. |
c) Click the OK
d) Select the location where you want to save the file so you can access it again later.
Do either of the following actions after viewing the broadcast and attachment:
- To return to the Home screen, click the Back
- To let the sender know that you have read the Broadcast and remove it from your Noticeboard, click the Mark As Read (this can only be done once. Select this button and it will be removed from your Important Notices area)
The Commercial Contract Manager can see a list of which Users have marked the notice as read. |
Tips & Troubleshooting
NOTE: The Broadcast sender sets an expiry date on the Broadcast. The Broadcast will be removed from the Notice board of all users after that date. |
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