C-04-07 Process Request for Extension of Time

Who: Contract Administrator
Why: The Supplier cannot progress the Order further in ConSol until a decision is made on the request.
When: The Supplier has submitted a request for extension of time because the work on the order cannot be completed by the due date.
Related topics
4-6-1 Request for variation - menu-LBL.png
  1. On the ConSol menu select Worklist > All.
    The My Worklist Summary appears.
    • NOTE: Other methods to find the required Order include using the Search Order or Find Order functions (see topic Find/View/Modify Order Details) and using the My Work function (see topic My Work Overview & Search).
  2. Scroll down to the Orders section and click Request for Extension of Time.
    NOTE: If there are no Requests for Extension of Time (Count = 0) the link will not be active (coloured grey).
    The list of orders where the Supplier has requested an extension of time appears with the Current End Date and WIP Event Status displayed (N1).
  3. Click the Action button next to the request you want to process.
    The Approve Extension of Time Request screen appears with the Details tab displayed. In the example shown, the Supplier is set up with Events within the Work In Progress stage. The Order is currently at Event 4.
    N1 - In this example the Supplier’s Orders are set up with Events within the Work In Progress stage and the work has progressed to Event 4.
    • NOTE: If the requested Order end date is beyond the Project View end date, a warning message is displayed (N1). On approving the Order date extension, if you are the Project View owner, the Project View end date will automatically be extended to match the new end date of the Order. If you are not the Project View owner, the owner needs to extend the Project view end date to accommodate the changed Order end date.
  4. Scroll to the bottom of the Approve Extension of Time Request screen and take note of the New Requested End Date and the Reason Given by Supplier.
  5. To approve the request for extension of time, click the Approve Extension Request button.
    The display returns to the Request for Extension of Time list and the order that was just approved is on longer on the list. The Order is back on the Supplier side for them to continue working.
  6. If the request for extension of time needs to be rejected do the following instead of step 5:
    1. Fill in the reason for rejecting the request in the Reject Extension Request Reason field.
    2. Click the Reject Extension Request button.
      The Request is returned to the Supplier for them either to accept the Customer response or make another request.
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