Who: | All Users |
Why: | To update Matters to include Provider References and to search for Matters using Provider Reference attribute field |
See also:
Procedure
To update the Provider Reference field within the Matter details:
1. Go to the Matter
2. Click on the Details tab
3. Scroll to the bottom of the page
4. Click on the Modify Details button
A pop up window appears
5. Fill in the Provider Reference field
6. Click Submit to save these changes
To search for Matters using the Provider Reference field:
1. Select Find Matters from the Orders menu
2. Select Provider Reference from the Search Attribute dropdown list
3. Enter in the Provider Reference
Note: only exact matches will be returned, partial entries won’t return results |
4. Click Search
The Matter with the relating Provider Reference will show in the results list
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